You can add the UTO Worry-Free Plan, giving you more flexibility to change your order with each new booking.
☆ Professionally trained English Speaking tour guides.
☆ Ample free time for you to discover Greece on your own.
☆ Optional Tour: Classical Athens *Includes Most Ancient Highlights of Greece*
☆ Tour of Delphi UNESCO World Heritage Site.
☆ Monasteries of Meteora UNESCO World Heritage Site.
☆ The tranquil islands of Mykonos and Santorini.
Tour Code: GO11
Duration: 11 Days
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
Service Language: English
Extra Service: Travel Insurance Visa Service
1. Round-trip international flight from Toronto.
【Montreal--Depart Require Additional CAD$200 】
【Vancouver--Depart Require Additional CAD$400 】
【Calgary / Edmonton / Halifax / Ottawa / Quebec--Depart Require Additional CAD$500 】
【Regina / Saskatoon / Victoria / Winnipeg--Depart Require Additional CAD$500 】
Land tour Only without round trip air ticket to Athens: 【CAD700 Minus】
2) Ground transportation between the cities (BY BUS).
3) Hand-picked 4-star hotel accommodations.
4) Sightseeing admission fees as listed on the agenda. (exclude optional program)
5) Food as specified on the itinerary (B-breakfast L-lunch D-dinner X-no meal).
Please note that if the flight for your tour is during the lunch or dinner time, your meal will be served on board by the airline.
6) Special cultural programs as specified in the schedule.
7) Professional English speaking local tour expert.
8) Air tax and fuel surcharge
1) Travel insurance.
2) Any personal expenses.
3) Tour Extensions and Optional programs.
4) Single supplement CAD 1100 (*Our tour price is based on double occupancy and if a single passenger is traveling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
5) A Mandatory Service Charge & Tipping CAD 245/person is required and payable by Credit Card Before Departure or pay at local by cash.
6) Baggage is not included in this tour fare. The passenger is responsible for paying the fees associated with Baggage cost if there are any to the Airline directly and prior to departure.
ALL PRICES ARE IN CAD
PAYMENT POLICY:
Full Payment is Required at the Time of Booking
Optional And Extension Programs:
☆ Since the seats are limited, We recommend you to choose those optional and extension programs with your booking together.
No Extra Deposit Payment.
Group Size:
☆ 10-40 Each Departure Date.
Upgrade To Business Class:( Before Final Payment)
☆ (Only Available For Canada -- Europe International Round Trip) Cost Extra CAD 5500/Person.
☆ Professionally trained English Speaking tour guides.
☆ Ample free time for you to discover Greece on your own.
☆ Optional Tour: Classical Athens *Includes Most Ancient Highlights of Greece*.
☆ Tour of Delphi UNESCO World Heritage Site.
☆ Monasteries of Meteora UNESCO World Heritage Site.
☆ The tranquil islands of Mykonos and Santorini.
Depart from Canada.
Arrive in Athens, the classical capital of Greece; Find your own transportation to your hotel or you can choose the optional private airport pick up service ($169 / Person--Minimum to 2 ppl ). The remainder of the day is at leisure to discover the ancient wonders of this city known as the cradle of Western Civilization and the birthplace of democracy.
Drive through Thebes, Levadia and Arachova (famous for its bright multi-colored carpets) arrive in Delphi, the center of the Ancient World - the "Omphalos" (Navel of Earth). Delphi is the second-most important archeological site in Greece and a UNESCO World Heritage Site, famous for its theater, Temple of Apollo, and various ancient ruins.
The sanctuary of Delphi, set within a most spectacular landscape, was for many centuries the cultural and religious center and symbol of unity for the Hellenic world and seat of the Pythian Games, the second most important game in Greece after the Olympics.
The tour then visits the archaeological sites of Delphi and the Museum where one can gander at ancient archeological treasures, and marvel at its spectacular exhibits including the frieze of the Treasury of the Sifnians, the Sphinx of Naxos, the Statue of Antinous, the metopes of the Athenian treasury and the famous bronze Charioteer.
On the 5th day of the Greek Odyssey, the tour will begin at the [Meteora] where you will enjoy unique and impressive scenery with ageless [Monasteries], containing priceless historical and religious treasures, standing between earth and sky atop rock formations. The Meteora is the biggest and most important group of monasteries in Greece after those in Mount Athos. Designated as a UNESCO World Heritage Site in 1988 the landscape view of the Meteora is not only beautiful but also widely seen as inspiring and self-centering.
Back to Athens.
After 5 days of incredible site seeing and ancient exploration, it is time to relax. Your tour guide will inform you of the departure time for the 6th day. On your own, find your way to the port to catch a ferry to Mykonos a famous island of the Cyclades and internationally regarded as one of the best leisure destinations in the world. Known for its pretty white and blue houses, pristine beaches, and exciting nightlife, Mykonos is the perfect place for a Mediterranean retreat. Upon arrival make your own way to the hotel.
The remainder of the day is at your leisure and relax at your own pace.
*Transportation to the ferry and the ferry ride are at an additional cost. You may purchase the ferry ticket via UTOvacation optional program($109) or on your own.
Note: The ferry ride from Athens to Mykonos is approximately 6 hours
Note: A 1-hour flight is available for purchase on your own or you can purchase via UTOvacation($169) at least 150 days in advance of your trip)
Enjoy your second day of leisure in the beautiful town of Mykonos. Perhaps visit on your own the impressive 16th-century windmills on the hill behind Mykonos or visit "Paradise Beach" or enjoy the relaxing patios of Little Venice.
Today, once again arrange your own transportation to the port and catch a ferry to Santorini. One of Greece"s most beloved islands, Santorini is a beautiful island in the southern Aegean Sea, known for its blue-roofed houses and sunsets. Upon arrival in Santorini arrange for your own transportation to your hotel. The evening is at your leisure to explore the town. UTOvacation strongly suggests that you partake in a seafood dinner and sample the fresh and exquisite cuisine of this Greek Paradise.
*Transportation to the ferry and the ferry ride are at an additional cost. You may purchase the ferry ticket via UTOvacation optional program($109) or on your own.
Enjoy and relax at the wonderful island of Santorini and its incredible views and ocean breeze on day 9. UTOvacation recommends that you visit the quaint towns of Fira and Oia and enjoy some coffee or some local cuisine. Worth noting that the sunsets of Oia are considered some of the most romantic in the world
At the dedicated time as outlined by your guide, transfer to the port on your own to catch a ferry back to Athens. Upon arrival, arrange your own transportation to the hotel and enjoy your last few days in Greece. On day 10, you will have an opportunity to do some last-minute shopping, dining, or sightseeing.
*Transportation to the ferry and the ferry ride are at an additional cost. You may purchase the ferry ticket via UTOvacation optional program($109) or on your own.
Note: The ferry ride from Santorini to Athens is approximately 6 hours.
Note: A 1-hour flight is available for purchase on your own or you can purchase via UTOvacation($169) at least 150 days in advance of your trip)
Today you can explore Athens on your own or join
UTOvacation on an incredible tour of the enchanting and glorious city of
Athens.
Optional Tour: Ancient Athens Highlights Tour:
CAD 139 / Person:
The UTOvacation optional tour of Athens focuses
on exploring the core treasures of this ancient city, rich with historical and
cultural significance. The first landmark visited will be the [Acropolis] an
archaeological wonder and a UNESCO World Heritage site. The word
acropolis means “Upper City” in Greek, the Acropolis is one of the most visited
destinations in Europe. The aura of the Acropolis is truly an
unforgettable experience and tourists from around the world marvel as they
explore the site known as the birthplace of Western Civilization.
Within the Acropolis, your optional tour will
then skip the long lines and bring you the ancient Greek temple of the
Parthenon, which is dedicated to the goddess Athena, whom the people of Athens
considered their patron. The Parthenon is considered the most important
surviving building of Ancient Greece. Another structure dedicated to
Athena is the Temple of Athena Nike, built-in 420 BC, with its placement on a
bastion on the southwest corner of the Acropolis relatively close to the
Propylaea which is the monumental gateway to the Acropolis. The temple of
Erechtheion located on the north side of the Acropolis will also be visited
which was dedicated to both Athena and Poseidon.
Next, your tour will bring you to the legendary
[Temple of Zeus] a magnificent temple located in the center of Athens, the
Greek capital. The Temple was built in the 5th century on the ancient
site of Olympia. The temple is home to the Statue of Zeus, which is one
of the Seven Wonders of the Ancient World. This statue took nearly 13
years to complete and is one of Classical Greece’s most prized
structures.
Following the Acropolis, the optional tour will
continue in the heart of Athens and pass by the [Panathinaiko Stadium], [Amalia
avenue], and view the [Arch of Hadrian] and visit the syntagma square, Ermou
street. The group with then enjoy the views of various government
buildings and elegant structures of the 19th century and drive-along
Panepistimiou Street and view the [Catholic Cathedral], the [Academy of
Athens], [University], and [National Library].
Arrival at the hotel in the afternoon.
Today, make your own transfer to the airport for your departure flight or you can choose the optional private airport drop off service ( $169 / Person--Minimum to 2 ppl ). Please note: the Hotel room check-out time is 11:00 AM, later check out is available for an additional cost.
Optional Programs-(Choose before the trip):
☆ Private Airport Pick up / Drop off Service: CAD 169 / Person (Minimum To 2 PP).
☆ Private Ferry Port Pick Up Service For The Whole Trip: CAD 229/ Person/ Ride (Minimum To 2PP)
☆ Private Ferry Port Drop Up Service For The Whole Trip: CAD 229/ Person/ Ride (Minimum To 2PP)
☆ Flight Tickets from Athens to Mykonos: CAD 269 / Person.
☆ Flight Tickets from Santorini to Athens: CAD 269 / Person.
☆ Ferry Tickets from Athens to Mykonos: CAD 129 / Person.
☆ Ferry Tickets from Mykonos to Santorini: CAD 179 / Person.
☆ Ferry Tickets from Santorini to Athens: CAD 129 / Person.
☆ Day 10: Ancient Athens Highlights Tour: CAD 139 / Person (Minimum To 10 PP).
☆ Breakfast Package( Day3-11): CAD 249 / Person
☆ Express Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with limited layover time of less than 6 hours each way
Price: C$599/person
☆ Swift Flight: You will take a direct flight with no layover guaranteed (if there is (an) direct flight(s) service already existing between your departure gateway and the arrival gateway of your destination country)
Price: C$899/person
Tour Extensions:
1) Crete Island 4Days 3Nights Extension:
Price: CAD 1999.00
Single Supplement: CAD 1999.00
Included:
*4-star hotel accommodations with breakfast ( 3 Nights in Crete after Santorini)
*Air Ticket change fee & fare difference from the original itinerary
*Domestic flight or Ferry from Santorini to Crete and Crete to Athens
Stay Like A Local-Extensions:
1) Return Flight Extension-3 DAYS (Drop Off Service Not included )
Price: CAD 1399 /person
Included:
*Air Ticket change fee & fare difference from the original itinerary
2) Return Flight Extension-5 DAYS (Drop Off Service Not included)
Price: CAD 1499 /person
Included:
*Air Ticket change fee & fare difference from the original itinerary
3) Return Flight Extension: 6-20 DAYS (Drop Off Service Not included)
Price: CAD 1599 /person
Included:
*Air Ticket change fee & fare difference from the original itinerary
*Please note the exact departure date may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.
4) Athens 3 Nights Hotel and Flight Extension (Airport pick up and drop off service not included)
Price: CAD 1932 /person
Single Supplement: CAD 1932
Included:
*Air Ticket change fee & fare difference from the original itinerary
* 3 Nights Hotel in Athens with breakfast
5) Santorini 2 Nights Hotel and Flight Extension (Airport pick up and drop off service not included)
Price: CAD 1932 /person
Single Supplement: CAD 1932
Included:
*Air Ticket change fee & fare difference from the original itinerary
* 2 Nights Hotel in Santorini with breakfast 【Before travel back to Athens】
*Domestic flight from Santorini to Athens
4-Star accommodations:
Athens Kalabaka Mykonos Santorini |
Novotel Athens / Candia Hotel / Zafolia Hotel / Polis Grand Hotel / Similar Grand Hotel Meteora / Similar San Antonio Summerland Hotel / Similar Rosebay Hotel / Similar |
International Air:(*UTOvacation reserves the right to confirm the airlines below)
☆ United Airline:
☆ American Airline:
☆ Delta Airline:
☆ Air Canada:
☆ Lufthansa Airlines
☆ Jet Airways
☆ Lot Polish Airlines
☆ Tap Air Portugal
☆ Austrian Airlines
☆ KLM Airlines
☆ Alitalia
☆ Air France
☆ French Bee Airline
☆ Virgin Atlantic
☆ Vueling Airlines
☆ Air Caraibes
☆ Level Airline
☆ Norwegian Air Shuttle
☆ Iberia
☆ Air Italy
☆ Aeroflot
☆ Aer Lingus
☆ Finnair
☆ Swiss International Air Lines
☆ Scandinavian Airlines
☆ Brussels Airlines
☆ British Airways
☆ Turkish Airlines
☆ Ukraine Intl Airlines
Remark:
1) We reserve the right to modify the itinerary if necessary subject to the local conditions.
2) Guaranteed departure with minimum of 10 travelers.
3) Price subject to change at the time of reservation.
4) For travelers under 12 years old are as follow:
Child between 2-11 years old with bed |
Infant under 2 years old |
100% of adult tour fare |
We don"t suggest people bring Infants under 2 years old to participate on this tour |
5) Tour fare is based on American/Canadian adults (non-student group), twin share.
6)The hotels listed in the itinerary are subject to change and may be substituted with a similar category hotel without prior notice, if unavailable. Multi-carriers/airlines are used for the group tour airfare. Once the group tickets are issued the airline information may be released by the group ticketing department about 30 days prior to trip departure. Uto vacation can reserve the right to issue tickets without prior notice.
7) For Travel Visa service:
* If you choose UTO’s Visa Application Service with your booking, we will contact you by email about 60-120 days prior to trip departure for your visa application. Please call 1-855-526-1286 for more information.
* Please note: A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information. If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
8) Any deviations to other destinations and/or extensions are subject to a $150 change fee, plus any air fare difference---please call 1-855-526-1286 for detail information.
9) Reservation changes: changes to an existing reservation, whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and re-booking. See the airline name changes section for specific information. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this reservation change policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
10) Please note that if the flight for your tour is during lunch or dinner time, your meal will be served on board by the airline.
11) All tour extension & optional programs require a minimum of 10 participants to commence. UTOvacation reserve the right to cancel the tour extension without prior notice. In the instance of cancellation, the tour extension or optional tours shall be refunded.
12) This tour requires some walking during sightseeing. Handicap facilities are not up to the North American standard. We ask all passengers to be careful of the small steps in the old shrines and temples.
GREECE DOES NOT REQUIRE A VISA FOR USA & CANADA PASSPORT HOLDERS.
Visit the "IATA Travel Centre" for detailed information on country-specific passport, visa and health requirements:
https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm
Starting from 2025, all visitors that currently do not need a visa to enter Europe will be expected to apply for an ETIAS travel authorization (European Travel Information and Authorization System).
Learn about ETIAS:https://www.etiasvisa.com
More about Travel Documents
*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.
*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.
*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.
*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.
*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.
*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).
*Canadians holding dual citizenship must travel to Canada with a valid Canadian passport. Canadian permanent residents returning Canada from abroad must carry a valid passport and a valid Canadian Permanent Resident Card (PR Card).
Greece is a country in southeastern Europe with thousands of islands throughout the Aegean and Ionian seas. Influential in ancient times, it's often called the cradle of Western civilization. Athens, its capital, retains landmarks including the 5th-century B.C. Acropolis citadel with the Parthenon temple. Greece is also known for its beaches, from the black sands of Santorini to the party resorts of Mykonos.
Athens
Capital of Greece
Athens is the capital of Greece. It was also at the heart of Ancient Greece, a powerful civilization and empire. The city is still dominated by 5th-century BC landmarks, including the Acropolis, a hilltop citadel topped with ancient buildings like the colonnaded Parthenon temple. The Acropolis Museum, along with the National Archaeological Museum, preserves sculptures, vases, jewelry and more from Ancient Greece.
Mykonos
Island in Greece
Mykonos is an island in the Cyclades group in the Aegean Sea. It's popularly known for its summer party atmosphere. Beaches such as Paradise and Super Paradise have bars that blare thumping music. Massive dance clubs attract world-renowned DJs and typically stay open well past dawn. Iconic landmarks include a row of 16th-century windmills, which sit on a hill above Mykonos town.
Santorini
Island in the Aegean Sea
Aegean island group with rugged terrain, classic blue & white architecture & tourism amenities.
⦁ The gathering time of the team at the airport is generally three hours before the departure of the flight. In case of bad weather, please try your best to leave for the airport in advance to avoid delays due to emergencies (no means of transportation, traffic jam, etc.).
⦁ If you need a special meal (halal meal or vegetarian meal, etc.), please contract airline when you receive your ticket number.
⦁ There is a risk of damage or prying in the checked baggage. Please do not put any valuables (such as camera, notebook, jewelry, cash, watch, etc.) in the checked baggage to avoid unnecessary loss and trouble.
⦁ According to airline regulations, passengers in economy class and business class should weigh no more than 20kg, please refer to your Final Confirmation Document for more details.
⦁ It is recommended to use wheeled suitcases for easy shipping and carrying; Before you check your luggage, you must tear off the old check slip on the case to prevent the luggage from being transported to the wrong place.In order to prevent the luggage from being stolen and pried, it is recommended to lock the luggage;
⦁ The Europe new hand baggage security rules, which limit the carrying of liquid items on board flights, apply to all flights departing and connecting within the eu. Liquids and gels in hand luggage, such as skin care and beauty products, should only be carried in accordance with the following requirements:
⦁ Containers containing liquids and similar articles shall not exceed 100ml (as indicated on the package);
⦁ All containers are packed in a transparent, repeatable plastic bag
⦁ Only one plastic bag per person; The plastic bag must be shown separately at security checkpoints;
⦁ Liquid items include: water, syrups; Face cream, moisturizing oils; Perfumes and sprays; Shampoo, bath liquid class; Shaving cream, toothpaste, mascara and any other similar items;
⦁ Please do not open the plastic bags before security check and transit check, otherwise they will be confiscated.
⦁ Special medicines (with doctor's certificate) and special foods (such as baby food) that must be carried in the cabin for special diseases can be carried outside plastic bags. Such items must also be shown to security inspectors;
⦁ Non - conforming items and plastic bags are not allowed on board
⦁ When traveling, clothes should be light and versatile. Clothes are prepared according to the season. Before guest's departure to watch or listen to the weather forecast, the weather forecast reference web site.
⦁ Prepare personal hygiene products such as toothbrush, toothpaste and slippers (not available in European hotels).Other essential items: shampoo, bath gel, sunglasses, sunscreen, umbrella, camera/video camera, menthol (mosquito bites), band-aids, etc
⦁ In Europe, medicine must be bought by doctor's prescription, and the medical treatment cost is expensive, so it is recommended that you take regular medicine.Such as: motion sickness medicine, instant relief pills, insulin, berberine, etc.; If it is necessary to carry certain medicines due to one's own illness, please ask the doctor to issue a prescription, and prepare the foreign language instructions and purchase invoices of the medicines.
⦁ Please choose 220V voltage electrical appliances, most European countries use cylindrical two-end plug, please buy a universal switch plug at home.
⦁ Credit Cards can be used for most of the cities and can be withdrawn from some ATMS. ATM withdrawals are charged a handling fee may apply per transaction according to different regulations of the issuing bank of the card.
Any of travel products or services that youpurchase from UTOvacation contains a contractual agreement between you andUTOvacation and it represents that you have agreed to UTOvacation Terms andConditions. Please make sure that you read carefully before making anypayment.
Reservation
Online Reservations
Step 1. Visit UTOvacation website: www.utovacation.com, login orRegister your account. (Learn how to book online Click Here)
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to theirpassport. Please identify and provide the contact information for the mainpassenger. All communication from UTOvacation will be sent to the mainpassenger only.
Step 4. Make your payment online :A Non-refundable, non-transferable payment is required to secure the space. (The specific deposit amount is determined by the requirements specified on the product pages and the amount indicated during the enrollment process for each respective product.)
Step 5. Finalize the booking by uploading all required documents to your online account no later than 180 days before your departure date (If you choose to provide your required documents after your initial booking ). In the event of delayed payment or late submission of essential travel documents, including but not limited to passport information and a valid passport copy, by 180 days of your departure date, your booking may be subject to suspension, cancellation, or forfeiture. If our supplier makes an exception and accepts your late booking (due to late payment and late document submission), you will be able to continue your tour with an additional surcharge for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Final Payment
Balance payment of any regular products or services is due 180 days prior todeparture unless specified. If the full payment is not obtained by the duedate, UTOvacation reserves the right to cancel such reservation and retain thepre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment.Please carefully review your product pages for reference.
Step 6. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotelinformation, and flight information will be sent to the main contact passengerapproximately one month before departure.
By booking your tour online with UTOvacation.com you acknowledge and agree toall three terms and conditions including the Internet Sales & DepositPolicy and the Sales and Cancellation Policy. You also confirm and agreethat you understand that the deposit is non-refundable.
Offline Reservations
Step 1. Complete the reservation.
Call 1-855-526-1286 to request Booking Form. Fill out all the information onthe Booking Form with an authentic signature and date on the bottom of thesecond page. It is the passenger"s responsibility to ensure documentationaccuracy and travel documents validity. You will be liable for the full losscaused by incorrect information. By the time you full-fill the bookingform, you have agreed to receive correspondence from UTOvacation which mightinclude newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Formtogether to [email protected]/416-251-7778
Step 2. Finalize the booking.
Balance payment of any regular products or services is due 180 days prior todeparture unless specified. If the full payment is not obtained by the duedate, UTOvacation reserves the right to cancel such reservation and retain thepre-paid deposit to cover any expenses occurred. * In addition, some productsmay require a second deposit before final payment. Please carefully review yourproduct pages for your reference.
Step 3. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotelinformation, and flight information will be sent to the main contact passengerone month prior to departure.
Make the reservations. A Non-refundable, non-transferable deposit is requiredto secure the space. We accept cash, cheque, money order, debit card, creditcard, email transfer, TD transfer. A full payment is required when booking ifthe package is a special on-sale product.
By booking your tour offline with UTOvacation.com, you acknowledge and agree toall three terms and conditions including the Internet Sales & DepositPolicy and the Sales and Cancellation Policy. You also confirm and agreethat you understand that the deposit is non-refundable.
Travel Visa
The following documents from the passenger are required if travelvisa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, thesupporting documents will be provided from UTOvacation One Month prior to thetrip departure date. Supporting documents requested early are subject to a $50administration fee
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policyin full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to departuredate. An alternative departure date will be offered for no extra charge.
All passenger cancellation or change requests must be confirmed in written formby email or fax including your reservation number, full name anddate of travel, cancellations will only be accepted in writing.
Once air tickets are issued, they are considered non-refundable. Any cancellations made, whether prior to or after the commencement of travel, will not be eligible for a refund. An administration fee will also apply. No refund will be issued once travel hasbegun.
Cancellation terms will be applied based on the date that the writtencancellation is received and based on the following dates prior todeparture.
All reservations, except where specified:
All refund-related processes will take around 6 to 8 weeks to process.
No refund will be available on departure dateand/or after the tour has commenced (Including denied and/or rejected byImmigration Department or Custom of destination or Cruise port terminalofficer).
No refund or reimbursement will be available to passengers who voluntarilyforego meals, cruise, tours and/or accommodations. A surcharge may apply shouldthere be any additional fees occurred from services refused by the passengers.i.e. Since air ticket, cruise ticket, transportation, accommodation, and mealshave to be arranged in advance during high season (i.e.Holidays, SpecialEvents, and other important activities and conventions), no departure datechanged is allowed. No refund will be available on departure date change and/orbooking cancellation.
Any other charges, refunds or rebates caused by the acts of God, Force Majeure,natural disasters, fire, weather, governmental and local authority"s order,political change, strikes, war, riots, quarantine, custom regulations, damagesor inquiry caused by accident is beyond the responsibility of UTOvacation andtherefore, you agree to hold UTOvacation harmless and non-liable for anyrefunds or compensation outside of the previously defined refund structure.Furthermore, should the traveller violate any local/provincial or national lawsduring their travels, UTOvacation is not responsible or liable. By this signingthe agreement the client agrees to any offer of a voucher, future companycredit, or alternative arrangements as determined by management at thattime.
No refunds will be offered for Travel notices except for complete travel bans(Canada Travel Advisory Level 4) (USA Travel Advisory Level 4) which haveoccurred after the date of booking. Should an outright travel ban beimplemented by the departing or destination country/city, a full travel creditwill be offered. Refunds will not be granted for pre-existing situationsat the destination country at the time of the booking. Please note, shouldUTOvacation incur any unexpected costs from its suppliers, these costs would besubtracted from and balance/travel credit issued to the passenger
Please note, any refunded amount will not include fees associated with TravelVisa’s which have already been issued or any services that have already beendelivered.
All reschedule tours are consider non-refundable; regular cancellation policydoes not apply.
Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
No Show
Should a passenger fail to participate in the scheduled daily activities or attend their scheduled tour for any reason, please note that all prepaid tour fares are non-refundable.
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour. If you have any inquiries about the quality, price, after-sales service, etc., of the purchased goods, please contact the store directly.
Price Adjustments
After the booking is confirmed, if the price increased following the impositionof a surcharge on fuel by the carrier or an increase in the exchange rate,insofar as the exchange rate applicable before the date on which the servicesare provided has increased by more than 5% since the date on which the contractwas entered into; and/or if the increase, without taking into account anyincrease in the provincial sales tax or USA Canada"s goods and services tax,raising taxes, royalties or reauthorized charges by a competent publicauthority, is equal to or greater than 7% of the price of services, you maychoose between a full and immediate reimbursement of the services or theprovision of similar services.
Tour Adjustments
UTOvacation retains the right to adjust, modify or reschedule tours if deemednecessary.
UTOvacation also reserves the right to adjust your tour date or itinerary if itfeels it is in the best interest of its passengers especially in cases thatinvolve the health and safety. This may include minor adjustments like thetiming of a scheduled tour attraction visit to a complete datemodification.
UTOvacation will do its best to notify you of any such changes before yourdeparture (Or as soon as possible if you have already departed).
Stipulations. Please note, UTOvacation does its’ best to fulfill itstour obligations. However, UTOvacation is not liable for scenarios which impactroom availability, tour execution, separate fees or other elements of the tourthat is enforced by third party entities such as local and federalauthorities.
Tour Credits
Please note: Travel
credit will be applied should there be any cancellation/refund occurs if the
tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control theseating selection on the aircraft or cabin location on the cruise(unless where specified). All the spots are arranged by the airline/cruiseline group department or randomly selected by the computer system.Therefore, UTO vacation cannot help the customers to change, reserve,pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for anypreferred seat upgrade on aircraft (except for business or first classseats). Some cruise packages allow the selection of cabins at the time ofbooking for an upgraded price; please refer to the product page fordetails.
Reservation Adjustments
Changes to an existing reservation by the passenger for whatever the cause,will incur a $299 per person charge plus any additional supplier fees. Thisincludes name changes and removal of any services such as optional tours andtransfers.
*Please note that name changes to airline or cruise line reservations aresubject to full cancellation or re-booking. See Airline Name Changes sectionfor specific regulations.
Replacing a travelling passenger is subject to cancellation penalties and isnot covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates atthe time of amendment and must be paid directly by the passenger to the serviceprovider. UTOvacation will make its best effort to minimize these costs,however, all payment will be payable by request of the local service providers.
There are no refunds for unused services.
Travel Insurance
UTOvacation strongly recommends all tour members to purchase travel insuranceat the time of booking. UTOvacation does not directly offer Travel Insurance.The Travel Insurance recommended by UTOvacation are facilitated and owned bythird party operators. Any Travel Insurance purchased by the passenger isgoverned by the third party and UTOvacation is not liable or responsible forsaid insurance.
Baggage
Each airline company has its own rules and regulations with the baggage weight,size, and number. The best way to find out the rules and regulations is to govisit the airline company official website.
Please note, some destinations baggage is not included in the fare. Refer toyour specific tour product page’s terms & conditions for specific baggageallowances.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Additional Notes
The extra cost of schedule delay caused by Air Flight cancellation or changewill be undertaken by passengers themselves. The missed itineraries will not bere-arranged. During the tour or cruise, it will be considered as surrenderingapplication automatically if you do not attend the pre-arranged tour or checkin the prearranged hotel or cruise.
All the extra cost will be undertaken by the client voluntarily. UTOvacationreserves the right to abandon any clients if such clients violate the law ordamage the interest of tour groups If a travel visa is denied for any reasonneither it is applied through UTOvacation Visa Service Center or applied on yourown, the tour cancellation policy applies when cancellation of the tour isrequested. UTOvacation holds no responsibilities for any denied Travel Visaapplication.
If a child, 18 years old or younger, is travelling abroad with only oneparent/guardian, children MUST carry a notarized consent letter signed bynon-accompanying parent/guardian. If a child, 18 years old or younger istravelling alone, children MUST carry a notarized consent letter signed by bothparents/guardian. Such a consent letter may be requested by immigrationauthorities when entering or leaving from a foreign country or by NorthAmerican officials when re-entering into USA or Canada. Failure of presentingsuch document may result in the rejection of boarding aircraft or vessel forthe children concerned.
UTOvacation reserves the right to cancel any booking/accommodation/flightarrangement if the customer fails to pay the compulsory tipping for the entiretrip before the final payment due date.(Please note, the tip is an industry-standard and is provided to the tourguides and bus drivers of the designated tours, to ensure our customers receivethe best and high-quality service during the trip.)
Cruise lines reserve the right to cancel, modify or substitute any scheduledport of calls and the schedule at any time and for any reason whatsoeverwithout prior notice due to the navigation authority and water conditions. Anyadditional expenses cause by the trip interruption should be paid by thecustomers, which includes but not limited to meals, transportation, hotelaccommodations, personal expense, and lost baggage. UTOvacation shall not beliable for any loss to guests.
For children under 18 who will be occupying a bed, there will be an additional$100 supplement per child. Please note, this is only applicable Chinadiscounted tours or any trip that includes China discounter tours.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
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Please be advised that we will only respond to emails in the event of an emergency. For immediate assistance, we recommend contacting our customer support team through our online chat platform or by phone. UTOvacation assumes no responsibility in the event of a failure to contact us through online chat or phone and disclaims any liability for customers missing any travel documents or payments before or during the tour.
Important
Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the supplier provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. For customer who choose regular flights options, please note that you do not have choice for the flight companies,arrivel/departure time and numbers of layovers. If you request a better flight schedule, please check out the flight upgrade services we provide.
For customers who opt for regular flight options, please be advised that your flight schedule may include up to four stopovers, and layover times are not guaranteed. Your flight plan will precisely align with your intended travel schedule.
UTOvacation is not responsible for changes to the schedule, including alterations to routing or the number of stops in the itinerary, made by the airline company. Additionally, UTOvacation cannot provide compensation for schedule modifications, adjustments to seat assignments, or cancellations initiated by the airline.
Dispute Penalty
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvacation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account.If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.
Remarks:
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at [email protected] for assistance.
3) Please note that local city taxes are not included in the invoice amount. These taxes, as imposed by the city, are typically calculated on a per-person, per-night basis. The customer is responsible for paying the local city taxes directly while staying at the designated location.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.
American Travel Insurance (click for more details)
Canadian Travel Insurance (click for more details)
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